By default message tracking is enabled. To confirm copy and paste the following two PowerShell Scripts and review the Message Tracking status. You will run this against the Hub Transport Server and the Mailbox Server. Also confirm that SP1 has been applied.
1. Confirm SP1 in installed. Your Exchange 2010 version number should be:
Microsoft Exchange Server 2010 SP1 14.01.0218.015
2. Open EMC Shell and run the following:
Get-TransportServer “Type you server name Here”
Get MailBoxServer “Type your server name here”|fl
3. Now Make sure you are actually tracking something. Sometimes if when using message tracking the administrator encounters a blank window, because the tracker has not been told what to look for in the log.
4. For general purpose, User is not receiving messages sent from user@adifferentdomain.com. Start the Mailflow troubleshooter from your EMC console. For this example, when a user from Joesplace.com send a message to marysplace.com, the user at maryplace.com either doesn’t receive the message, or the message is delayed. So follow the wizard, and be sure to enater usersendingmessage@joesplace.com for the SMTP address of sender, and userrecievingmessage@maryplace.com.
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